top of page

F.A.Q

FREQUENTLY ASKED QUESTIONS

  • What is Southerners Food Company?
    Southerners Food, Company manufactures, labels, packages and distributes heat and serve food products for online retail sales and distribution to other business entities.
  • What sets Southerners Food, Company apart from other food manufacturers?
    Southerners Food, Company is dedicated to producing authentic southern cuisine, using traditional recipes and high-quality ingredients. What sets us apart is our commitment to preserving and honoring the rich culinary heritage of the Southern United States. Our traditional recipes have been passed down through generations, and we take pride in upholding the integrity and authenticity of our dishes. In addition, we source only the finest, high-quality ingredients to ensure that every product that leaves our facility is of the highest standard. When you choose Southerners Food, Company you can trust that you are getting nothing short of genuine, delicious southern cuisine like no other.
  • Where is Southerners Food Company Located?
    Located at 1480 Old Deerfield Rd building 16, Highland Park, IL. 60035
  • What are your Office hours of operations?
    Our office hours are Mon - Fri 9:00am 6:00pm
  • Can customer come inside the facility?
    No we can not allow customers inside the facility. However please feel free to take a tour
  • Does Southerners Food Company Deliver?
    If you are placing a delivery order through Southerners Kitchen we use third party platforms for delivery.
  • Am I able to return my food?
    Yes. If you are not happy with your order you can return it how you received it. However we are not able to accept returned items that have been delivered or picked up and partially eaten.
  • Unconditional Guarantee
    When you order from Smokedhq, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Smoke Flavors
bottom of page